What is Mediation?
“Mediation” is a means of resolving disputes between two or more parties who possess a genuine desire to achieve a mutually satisfying outcome. The counsellor in the process acts as the “mediator” by assisting the disputing parties to focus on a mutual problem, discuss possible solutions and agree upon a solution. Mediation is confidential, however in certain circumstances, a mediator/counsellor may have to disclose information when: »