Communication

The Fine Art of Compassion

Imagine this scenario: you are keen to get a particular job and an opportunity for it comes up. You prepare meticulously for the interview, but somehow, it doesn’t go well. The interviewers don’t seem to warm to you, and you know in your heart that you will not be chosen: a gut feeling confirmed a week later by a polite rejection letter. What is your reaction? More specifically, how willing are yo... »

Strategies for Helping Families to Enhance Resilience

If you are supporting a family in transition, you may perceive huge differences between them and the characteristics (named in our previous article) as belonging to resilient families. If so, you may be wondering: “So how do I help move my struggling family down the continuum towards greater functionality?” In this article we address three principal areas of focus, which reinforce one another: Sup... »

The Making of a Flourishing Family

Have you ever wondered what makes some families capable of moving through very tough times without cracking under the strain? Are they just lucky somehow, or are they doing some things to get through in a happier, healthier way than typical families? What do you make of the family members’ responses to adversity in the following example? »

Basic Principles of Communication

We’ve been doing it since the first humanoids appeared on the planet, so by now – hundreds of thousands of years into our existence – we have some basic notions about what governs our communication. We understand that our human interactions are purposeful, not random. We observe that we make choices, that there is usually room for another meaning from what we intend (so communication is ambiguous)... »

Understanding and Enhancing Interpersonal Communication

We’ve been doing it since the first humanoids appeared on the planet, so by now – hundreds of thousands of years into our existence – we have some basic notions about what governs our communication. We understand that our human interactions are purposeful, not random. We observe that we make choices, that there is usually room for another meaning from what we intend (so communication is ambiguous)... »

The Fine Art of Active Listening

How well-developed are your communication skills? The Carnegie Foundation claims that personal qualities account for 85 percent of the factors contributing to job success. The Harvard Bureau of Vocational Guidance, meanwhile, notes that 66 percent of people fired from their jobs were fired because they failed to get along with people (Edith Cowan University, n.d.). The truth is, you cannot not com... »