Values and Conflict Resolution
Every person has distinctive viewpoints that are equally valid (from where they stand) as the other party involved in the conflict. Each person’s viewpoint makes a contribution to the whole and requires consideration and respect in order to form a complete solution. This wider view can open up the communication transaction possibilities. It may require one party to change their mind chatter that says: “For me to be right, others must be wrong” (Alexelrod, 1984). »