Communication Skills

Understanding and Enhancing Interpersonal Communication

We’ve been doing it since the first humanoids appeared on the planet, so by now – hundreds of thousands of years into our existence – we have some basic notions about what governs our communication. We understand that our human interactions are purposeful, not random. We observe that we make choices, that there is usually room for another meaning from what we intend (so communication is ambiguous)... »

Strategies to Build Rapport with Clients

Most therapists possess an innate desire to help others, and because of this emotional involvement, sometimes it can be challenging to convert the potential into practical results. Whilst we’ve tackled the basic premises which can help counsellors enter the market and attract clients, there is still one aspect of the counselling relationship which is indispensable for a counsellor’s success: clien... »

Influencing Skills

Influence is a governing concept in any decision-making process, relationship and ultimately, behavioural response. It is also the raw material for the production of concepts such as power, persuasion, attraction, and many others which are highly relevant in our daily lives. In this article, however, we will focus particularly on the appropriate, positive application of influence in the counsellin... »

Five Counselling Microskills

Counselling Microskills are specific skills a counsellor can use to enhance their communication with clients. These skills enable a counsellor to effectively build a working alliance and engage clients in discussion that is both helpful and meaningful. In this article, you will briefly consider five of these core skills of counselling which alone or together can help a client to access their deepe... »

Conflict Resolution Skills, Part 2

Conflict occurs when people (or other parties) perceive that, as a consequence of a disagreement, there is a threat to their needs, interests or concerns. This article continues from Part 1, by exploring different degrees of conflict and the skills of conflict resolution. »

Conflict Resolution Skills, Part 1

Conflict occurs when people (or other parties) perceive that, as a consequence of a disagreement, there is a threat to their needs, interests or concerns. In this article, we look at two areas that need to be considered when working with conflict resolution: childhood attachments and values. »

Teaching Clients to Become Assertive

Assertiveness is the ability to express one’s feelings, opinions, beliefs and needs directly, openly and honestly, assert one’s rights whilst respecting the feelings and rights of another (Lloyd, 1998). Non-assertive individuals may be passive, aggressive or passive-aggressive. »

Principles of Active Listening

Active listening is an essential skill counsellors can exploit to develop a positive and healthy interaction with a client. There are numerous situations in which counsellors can utilise active listening to build rapport with clients and improve overall communication. Some of these are explored in this article. »

Communication and Counselling

Communication is one of the fundamental necessities of our relationships with other people, whether it is a stranger, work colleague, family member, child or life partner. While our interpersonal relationships can be rewarding, many of us find ourselves in situations of mis-communication and communication breakdown, often leading to interpersonal conflict. »

Children Developmental Stages

As children travel through the journey of life they are faced with many different developmental challenges. Early in life, babies learn to pay attention and be part of a relationship. As they grow they learn to use their imagination and think logically. Greenspan and Salmon (1995) developed a road map outlining the emotional milestones children need to pass through on their way to a healthier, mat... »

On Co-dependency

Lately I've spent a lot of time thinking about co-dependency. I've come to the conclusion that the traditional view of co-dependency is far too narrow as it generally focuses upon a negative relationship between two persons: Ie. where one of the parties relies upon the other for emotional and/or psychological support. Traditionally co-dependency implies a less than healthy association where one pe... »