Communication

Note Taking and Counselling

To note or not to note? That is the question. Note taking can be a contentious issue in therapy, with some experts advocating not taking notes at all during sessions (because it may break the rapport between a counsellor and client) others take notes sparingly and still others make copious notes. Incredulously, there have even hear stories of newly trained psychologists typing continuously on a la... »

Self-Awareness, Emotional Regulation and Empathy

How accurately can you predict how you come across? Are you good at picking up how you are feeling and how this affects those around you? How well do you consciously know and understand yourself including your feelings, wants, goals, desires and motivations? Self-awareness is paramount to Emotional Intelligence (EI) and Emotional Regulation (ER) and is commonly defined as the understanding of our ... »

Counselling with Equipoise

Naturally when clients attend for counselling sessions, there should be some thought given to any vested interest we, the counsellor, have in the outcome. If, for example, the sign on the door has ‘Smoking cessation counsellor’ written upon it, we can, to some extent, assume the work is focussed on actually altering that behaviour and the same could be said for alcohol and other drugs, weight mana... »

Building Transactional Analysis Into Your Counselling Practice

Some counsellors will be familiar with the work of Eric Berne and his seminal text: The Games People Play (1968) or I’m Ok, You’re Ok (Harris, 1967) and Staying Ok (Harris, 1985). Berne developed transactional analysis, based upon the ideas of Freud and Jung, but also developed an approach that is distinctly different, as he focussed on patients social ‘transactions’. Berne translated the relative... »

Strategies for Career Counselling

As a counsellor, you will likely encounter clients who are anxious about career-related concerns. They may be kids, teenagers, or adults, and may come from any number of social or economic strata; vocational pressure effects people of all demographics, and there is a robust literature that suggests strategies that counsellors can use to attend to these anxieties as they appear in these populations... »

An Introduction to Case Management

Many clients who access counselling have multiple services assisting them with their ongoing living, health, and social needs. In some cases, clients are supported by a case manager (or a case management service) who coordinates these services to make sure that clients’ needs and goals are met in an efficient and effective manner (Summers, 2016). »

The Psychology of Bragging

You are asked at the cocktail party what you do. “Well,” you respond with enthusiasm, “I’m so excited right now. I just graduated with my degree in hospitality.” “Oh, a future barista,” says the other guest, swirling his drink. “I guess we can’t all get Ph.D.’s in science like I did.” »

Manipulation: Recognising and Responding to It

You know the feeling. The person seems to be making a reasonable request, or advising you to do something “for your own good”, but inside your guts are completely churned up! What’s going on? The chances are that you are experiencing an attempt to manipulate you. Sadly, manipulation is rife in the real world and it is hard to resist: meaning that you are unlikely to be in practic... »

The Fine Art of Compassion

Imagine this scenario: you are keen to get a particular job and an opportunity for it comes up. You prepare meticulously for the interview, but somehow, it doesn’t go well. The interviewers don’t seem to warm to you, and you know in your heart that you will not be chosen: a gut feeling confirmed a week later by a polite rejection letter. What is your reaction? More specifically, how willing are yo... »

Compliments: Helping Clients Receive Them

You hand your friend the beautifully wrapped gift. In delight, your dear one excitedly strips off the bow and wrapping, lifts the box, and then says in a crestfallen voice, “I can’t wear wool; it makes me itch. Here, you can have it back.” »

The Importance of Teamwork

Many people working in organisations try to avoid being part of a team. Perhaps the many levels of requirements for good teamwork place it in the “too-hard” basket. Yet there are many advantages accruing to both the organisation and the individual from successful teamwork. In this post, we look at some of these advantages. »

Networking for Success (In Counselling, In Life)

When one of our writing team had trouble finding work a number of years ago, she mentioned this to her friend, whose mother was visiting from another country. “Oh,” said the mother, a vivacious business person, “I guess you’ll have to join a few more clubs.” She made this statement before the phenomenon we know as “social media” even existed. What she was ... »

Strategies for Helping Families to Enhance Resilience

If you are supporting a family in transition, you may perceive huge differences between them and the characteristics (named in our previous article) as belonging to resilient families. If so, you may be wondering: “So how do I help move my struggling family down the continuum towards greater functionality?” In this article we address three principal areas of focus, which reinforce one another: Sup... »

The Making of a Flourishing Family

Have you ever wondered what makes some families capable of moving through very tough times without cracking under the strain? Are they just lucky somehow, or are they doing some things to get through in a happier, healthier way than typical families? What do you make of the family members’ responses to adversity in the following example? »

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