Long gone are the days when the phrase ‘sticks and stones will break my bones, but names will never hurt me’ was used to toughen the kids in the school playground. Bullying is now an issue that is taken very seriously by parents and schools. »
Tanya is an 18 year old girl who works part time in a shoe store to pay her way through university. The manager is Brad a 29 year old, fit looking man who is a real go-getter can-do sort of personality. Tanya is by contrast quite shy and very well mannered. »
Jack is a 59 year old single male who is a manager in a busy retail firm. Jack feels that life has passed him by a bit. He is regarded as a good manager but he has no ambitions at his stage of life to advance any more. He has worked for the firm for most of his working life and knows everything there is to know about the firm, including who to trust and who to avoid. Recently a younger woman Clare... »
Here are some recommendations to effectively deal with workplace bullying or harassment. In the next post, we’ll explore a case study example of preferred options. »
The following case study is based loosely around a real story but the people and the circumstances are fictional. »
Defining ineffective options is really difficult because there is not a lot of research evidence to guide people about what are effective and ineffective responses to workplace harassment and bullying in context (Commonwealth Department of Health and Aged Care, 2000: 35). »
According to Field ([2002-2004, Web site (accessed 21/08/06): www.bullyonline.org/workbully/amibeing.htm): »
Let’s identify some key elements of a bully in the following list, adapted from Witheridge’s (2001: 4) outline of open versus hidden bullying. »
Brinkman and Kirshner (2003: 7) argue that depending upon goals and intentions of people in an organisation for example certain personality characteristics and behaviours emerge depending upon what a task may entail. They claim that there are 4 intentions that people use in their lives in order to function in undertaking tasks. They include: »
“Bullying is a compulsive need to displace aggression and is achieved by the expression of inadequacy (social, personal, interpersonal, behavioural, professional) by projection of that inadequacy onto others through control and subjugation (criticism, exclusion, isolation etc). Bullying is sustained by abdication of responsibility (denial, counter-accusation, pretence of victimhood) and perp... »
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