Communication Skills

Principles of Active Listening

Active listening is an essential skill counsellors can exploit to develop a positive and healthy interaction with a client. There are numerous situations in which counsellors can utilise active listening to build rapport with clients and improve overall communication. Some of these are explored in this article. »

Communication and Counselling

Communication is one of the fundamental necessities of our relationships with other people, whether it is a stranger, work colleague, family member, child or life partner. While our interpersonal relationships can be rewarding, many of us find ourselves in situations of mis-communication and communication breakdown, often leading to interpersonal conflict. »

Body Language in Communication

“Fie, fie upon her! There's language in her eye, her cheek, her lip. Nay, her foot speaks; her wanton spirits look out at every joint and motive of her body.” William Shakespeare’s description is one of many epic passages that illustrate the complexity of body language. »

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