Diploma of Community Services (Case Management)

CHC52015

Diploma of Community Services (Case Management)

The Diploma of Community Services (Case Management) is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes.

Our Diploma of Community Services (Case Management) has been developed to meet with a very high standard of education. We utilise the resources of leading authors and texts in the community services field from around the world. As such, our Diploma examines most of the prominent models and approaches used in the industry today.

Duration

18 months (full time)

Next Intake

Enrol anytime

Structure

16 Units

Course Delivery

Online, On-Campus, Full-time, Part-time, Self-paced

Entry Requirements

Completed Year 12 or Completed a Certificate III qualification, or have at least 3 years of sufficient life experience (work or study), if over 21 years of age.

Course Recognition

The Diploma of Community Services (Case Management) is a nationally recognised training program in Australia, so you can be assured of its quality, status and integrity.

Payment Options

Reduced Upfront or Monthly Payment Plan via Credit Card or Direct Debit. Austudy and Abstudy approved

  • Course Structure
  • Investment
  • Student Support
  • Benefits

Unit Number

Title

Unit 1

Analyse impacts of sociological factors on clients
in community work and services

This unit focuses on developing students understanding of how the delivery of services impacts clients from a range of backgrounds, and how to plan appropriately within the service.

  • CHCDEV002 *
  • Analyse impacts of sociological factors on clients in community work and services

Unit 2

Develop, facilitate and review all aspects of case management

Students will obtain the ability to develop and implement case management processes to allow for planning, monitoring and reviewing for effective service provision.

  • CHCCSM005 #
  • Develop, facilitate and review all aspects of case management

Unit 3

Develop and maintain networks and collaborative partnerships

This unit focuses on developing networks, service delivery and improving your professional practice.

  • CHCPRP001 #
  • Develop and maintain networks and collaborative partnerships

Unit 4

Provide advocacy and representation services

This unit provides students with the knowledge and skills required to formally advocate for clients within the service.

  • CHCADV002 #
  • Provide advocacy and representation services

Unit 5

Confirm client developmental status

Students learn how to review the developmental status of their clients using appropriate language, questions and documentation.

  • CHCDEV001 *
  • Confirm client developmental status

Unit 6

Analyse client information for service planning and delivery

This units provides the relevant knowledge for developing appropriate service plans, based on client needs.

  • CHCDEV003 *
  • Analyse client information for service planning and delivery

Unit 7

Assess co-existing needs

In this unit, students will learn how to determine a range of suitable services to address diverse client needs, through client assessment and liaising with specialists.

  • CHCCCS004 #
  • Assess co-existing needs

Unit 8

Coordinate complex case requirements

Students will gain the skills and knowledge to coordinate a multitude of services, based on individual client needs.

  • CHCCSM004 #
  • Coordinate complex case requirements

Unit 9

Provide case management supervision

This unit allows students to learn how to work within a leadership capacity within a case management capacity, including providing advice on the delivery of service to clients and working through continuous improvement practices.

  • CHCCSM006 #
  • Provide case management supervision

Unit 10

Facilitate workplace debriefing and support processes

Students will gain the relevant skills and knowledge through this unit to provide support to colleagues within a service, including managing their health and safety and taking action where appropriate.

  • CHCMGT005 #
  • Facilitate workplace debriefing and support processes

Unit 11

Manage and promote diversity

This unit allows students with the ability to evaluate and promote diversity within a service, and manage and contribute to workplace diversity policies and practices.

  • CHCDIV003 *
  • Manage and promote diversity

Unit 12

Develop workplace communication strategies

Students learn how to identify and develop communication practices within a service, to clients and with external support networks.

  • CHCCOM003 #
  • Develop workplace communication strategies

Unit 13

Manage legal and ethical compliance

This unit focuses on understanding, developing and monitoring legal, ethical and compliance issues within a service.

  • CHCLEG003 *
  • Manage legal and ethical compliance

Unit 14

Manage work health and safety

Working under Workplace Health and Safety legislation, this unit outlines how to establish, maintain and evaluate Workplace Health and Safety policies and procedures.

  • HLTWHS004 *
  • Manage work health and safety

Unit 15

Develop and implement service programs

This unit provides the relevant skills and knowledge to develop programs and services to meet the needs of clients.

  • CHCCCS007 #
  • Develop and implement service programs

Unit 16

Reflect on and improve own professional practice

Students will learn how to evaluate their own professional development through evaluation and reflection practices.

  • CHCPRP003
  • Reflect on and improve own professional practice

 

Some units require completion of a practical demonstration of skills in a simulated work environment. This course also requires the completion of a work placement of a minimum of 100 hours.

 

At AIPC we have a payment method to suite every student. If you decide to pay for your course upfront you will enjoy a substantial discount, and you can concentrate on your studies without thinking about further payments.

If you would prefer to spread your payments, you can take advantage of our monthly payment plans over 24 months.

We always strive to keep tuition as affordable as possible, opening up quality education for everyone.

Course
Reduced Upfront Payment
Monthly Payments
Diploma of Community Services (Case Management)
$3,950.00
$199 x 24 mths

*The Diploma of Community Services (Case Management) includes 7 compulsory practical course elements which can be completed by attending 7 x 1-day seminar topics. Each day is just $140. If you are unable to attend the seminars in person, these practical components can be completed by demonstrating your skills on DVD/video (cost as per seminar attendance), or having a private assessor assess your skills (cost as per seminar attendance).

**Monthly payments can be made by Credit Card or Direct Debit.

For over 26-years AIPC has set the benchmark for service and support in external studies. We provide a complete external study support system that has been developed and refined over decades of research and continual student feedback.

Study Assistance with Degree-qualified Education Advisers

  • Unlimited access to the Institutes Toll Free 1300 Study Assistance Line, 9am to 5pm EST Monday to Friday.

Practical Experience

  • The structure of the Diploma of Community Services (Case Management) ensures you graduate with sufficient practical skill so you can apply your knowledge with confidence.
  • Regular seminars give you the opportunity to apply the theory you have learned in contemporary scenarios. They are also a great opportunity to get together with fellow students and participate in casework sessions under the guidance of a qualified Lecturer. Seminars are held regularly in most capital cities throughout Australia.
  • Students who may not be able to attend seminars for whatever reason, can elect to complete the practical components through alternate means, such as a one-on-one or small group session with a private assessor. We have private assessors in numerous regional areas across Australia.
  • Students can also complete their practical components by recording their demonstration of skills on DVD or video tape and sending in to us. We have guidelines available to assist students compile their recordings and develop effective role plays to demonstrate their skills.

Tutorials

Optional tutorials are available at most Student Support Centres. Tutorials provide you with support on each written subject.

 

Two-hour mini-lecture style:

  • Will assist you in understanding theory,
  • provide you with tips on how to structure your study timetable,
  • help you successfully compile your assignments, and
  • give you the opportunity to ask any questions you may have.

Institute Website

The Institute website is an extremely helpful study resource. Via the website you can access My.AIPC which is your link to numerous study support and e-learning functions. You can:

  • Download electronic versions of your workbooks,
  • Complete your activities and upload for marking,
  • Contact an Online Education Adviser for study assistance,
  • Access the Knowledge Base, a massive database of the most commonly asked academic questions, categorised for particular subjects, activities and concepts,
  • See when seminars are available in your area,
  • Plus much more.
  • Study from home and at your own pace, so you can fit learning around your lifestyle
  • Maximise your investment and save thousands of dollars off traditional classroom programs
  • Nationally Recognised training program
  • Complete access to My.AIPC which contains all your course material, bonus resources, tutor contacts and video lectures and online assignment submission
  • Flexible payment options and Austudy/Abstudy approved
  • Dedicated study support system.
  • Study through an Institute that has been operating for over 26 years.

Ready to start?

Applying is easy using our simple online application process.

Want to know more about this course?

Request a Course Prospectus

or call us on 1800 657 667

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