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Diploma of Community Services

CHC52021

The Diploma of Community Services is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services.

Upon enrolling in AIPC’s diploma, you will choose one of the following options to specialise in:

  • Case Management: Students choosing this specialisation will focus on goal-directed planning and implementation, before learning about coordinating complex case requirements and gaining the skills to provide case management supervision to other workers. Upon graduating, you will receive a Diploma of Community Services (Case Management).
  • Responding to Family Violence: Students choosing this specialisation will learn how to work effectively in trauma informed case before understanding how to assess, make safety plans and counsel clients affected by domestic and family violence. Upon graduating, you will receive a Diploma of Community Services (Responding to Family Violence).
  • Case Management and Responding to Family Violence: Students have the option to choose both options (for an additional fee) and graduate with a Diploma of Community Services (Case Management and Responding to Family Violence).

Our Diploma of Community Services has been developed to meet with a very high standard of education. We utilise the resources of leading authors and texts in the community services field from around the world. As such, our Diploma examines most of the prominent models and approaches used in the industry today.

COURSE GUIDE

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Icon-Course-Delivery Course Delivery

Online, Full-time, Part-time, Self-paced

Icon-Duration Duration

12 months (full time)

Icon-Units Structure

20 or 24 Units

You are able to gain entry to the Diploma of Community Services if you are over 18 years of age and have:

  • Icon-Small-Tick Completed Year 12, or
  • Icon-Small-Tick Completed a Certificate III qualification, or
  • Icon-Small-Tick have at least 3 years of sufficient life experience (work or study), if over 21 years of age.

The Diploma of Community Services is a nationally recognised training program in Australia, so you can be assured of its quality, status and integrity.
  • Icon-Small-Tick Reduced Upfront (and enjoy a substantial discount).
  • Icon-Small-Tick Monthly Payment Plan (take advantage of our monthly payment plans over 21 or 24 months).
  • Icon-Small-Tick Pay via Credit Card or Direct Debit.

Our Student Support Centres are located in:

  • Icon-Small-Tick Brisbane
  • Icon-Small-Tick Sunshine Coast
  • Icon-Small-Tick Gold Coast & Northern Rivers
  • Icon-Small-Tick Sydney
  • Icon-Small-Tick Melbourne
  • Icon-Small-Tick Adelaide
  • Icon-Small-Tick Perth

Request a Course Guide

Please complete this form and we will respond within 24 working hours.

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Why study our Diploma of Community Services

Our Diploma of Community Services is a journey of self discovery, providing deep insight into why you think and behave as you do.

0 Career ready

When you graduate, you will be extremely well prepared to pursue a career in Community Services – employed or self-employed – enjoying our strong industry reputation and linkage.

1 Extremely applicable

The Diploma is extremely applicable to people from all sorts of backgrounds. Whether you are seeking a fresh start in a rewarding profession; or want to acquire counselling skills as an adjunct to your core profession – such as teachers, nurses, ministers of religion, corrective services officers and administrators.

2 Counselling education specialists

We believe you're better off learning from a specialist than a generalist. Many training providers deliver courses across a variety of industries. At AIPC, we prefer to concentrate on counselling and community services education.

3 Flexible learning

With so many demands on our time it can be difficult to fit study in around other commitments, that's why our Diploma of Community Services has been designed to maximise your learning from home where you can progress through your studies at your own pace.

Course Outline

UNIT #
TITLE
UNIT #
TITLE

[CHCDEV005] Analyse impacts of sociological factors on people in community work and services *

This unit focuses on developing students understanding of how the delivery of services impacts people from a range of backgrounds, and how to plan appropriately within the service.

[CHCMHS001] Work with people with mental health issues #

This unit focuses on how to work respectfully with clients experiencing mental health concerns. You will learn about the key principles and practices in working collaboratively with a client, their support network, and other service providers, in order to best meet their needs.

[CHCDIV001] Work with diverse people

This unit gives the student the opportunity to reflect upon gender, culture, ethnicity, subculture, sexuality and ability and how they are each to be valued and respected within our community and a counselling context.

[CHCDIV002] Promote Aboriginal and/or Torres Strait Islander cultural safety

Students will gain the relevant skills and knowledge to work respectfully within diverse cultures and social situations, including Aboriginal and/or Torres Strait Islander people. Students will learn how to identify, develop strategies and model cultural safety issues within the workplace and with clients.

[CHCLEG003] Manage legal and ethical compliance *

This unit focuses on understanding, developing and monitoring legal, ethical and compliance issues within a service.

[CHCCOM003] Develop workplace communication strategies #

Students learn how to identify and develop communication practices within a service, to clients and with external support networks.

[CHCADV002] Provide advocacy and representation services #

Students will gain the skills and knowledge required to formally represent the interests of service users.

[CHCPRP001] Develop and maintain networks and collaborative partnerships #

This unit provides the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

[CHCCCS004] Assess co-existing needs # *

Students will learn how to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.

[CHCCSM013] Facilitate and review case management *

This unit helps students to be able to determine an initial response to case management, as well as developing a plan and conducting case management meetings.

[HLTWHS003] Maintain work health and safety #

Students will learn how to be able to determine an initial response to case management, as well as developing a plan and conducting case management meetings.

[CHCCCS007] Develop and implement service programs #

This unit provides the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.

[CHCDFV001] Recognise and respond appropriately to domestic and family violence #

Students will learn how to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.

[CHCCCS019] Recognise and respond to crisis situations #

This unit focuses on working effectively with clients at risk or in crisis. Particularly, you will learn how to identify, address and respond to various crisis situations, and facilitate referrals where appropriate. You will also learn about the importance of self-care and supervision in crisis support work.

[CHCMGT005] Facilitate workplace debriefing and support processes #

Students will learn how to implement support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts.

[CHCPRP003] Reflect on and improve own professional practice

This unit focuses on the importance of engaging in a reflective practice and professional development. Specifically, you will learn to reflect on and evaluate your professional practice, partake in supervision processes, and plan for ongoing professional development to support a sustainable practice framework.

UNIT #
TITLE
UNIT #
TITLE

[CHCCSM009] Facilitate goal-directed planning *

Students will learn the skills and knowledge required to work collaboratively with people to plan and make informed decisions for the provision of services and resources aimed at maximising and enhancing their independence and quality of life.

[CHCCSM010] Implement case management practice *

This unit focuses on the identification of complex issues, as well as how to initiate the case management process and develop a plan of action to address identified priorities.

[CHCCSM012] Coordinate complex case requirements #

Students will gain the skills and knowledge required to coordinate multiple service requirements for people with complex needs within a case management framework.

[CHCCSM014] Provide case management supervision #

This unit looks at how to take a leadership role in the delivery of quality case management. This includes disseminating information and providing advice on practice issues relating to case management within the organisation.

UNIT #
TITLE
UNIT #
TITLE

[CHCMHS007] Work effectively in trauma informed care

This unit provides the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.

[CHCDFV012] Make safety plans with people who have been subjected to domestic and family violence #

Students will learn the skills and knowledge required to assess the vulnerabilities of people who have been subjected to domestic and family violence, and to work collaboratively with those people to develop implement and review safety plans.

[CHCDFV006] Counsel clients affected by domestic and family violence #

This unit provides and understanding how to counsel and facilitate the exploration of client issues and identify possible options by providing a safe and supportive environment. It includes encouraging clients to be actively involved in seeking their own solutions.

[CHCMHS011] Assess and promote social, emotional and physical wellbeing *

In this unit, you will learn how to work collaboratively with individuals to assess, promote and review all aspects of wellbeing.


# These units require practical demonstration of skills.
* This course also requires completion of a work placement of a minimum of 200 hours.

At AIPC we have a payment method to suit every student. If you decide to pay for your course upfront you will enjoy a substantial discount, and you can concentrate on your studies without thinking about further payments.

If you would prefer to spread your payments, you can take advantage of our monthly payment plans over 21 months.

To further assist make training as accessible as possible, we separate payment for tuition (theory elements) from that of the practical course elements. Payment for the practical elements is done as they are undertaken. See full details below.

We always strive to keep tuition as affordable as possible, opening up quality education for everyone.

Course*
Reduced Upfront Payment
Monthly Payments**

Diploma of Community Services
(1 Specialisation)

Diploma of Community Services
(2 Specialisations)

$4,790


$6,085

$275
x 21 months

$320
x 21 months

*Total upfront course cost with 1 Specialisation is $6,190, which includes tuition of $4,790, plus 10 practical sessions each of $140. The practical elements are paid for as they are undertaken. They can be completed online (via Zoom/Skype), by uploading a video demonstration, or by having a private assessor assess your skills.

*Total upfront course cost with 2 Specialisations is $7,765, which includes tuition of $6,085, plus 12 practical sessions each of $140. The practical elements are paid for as they are undertaken. They can be completed online (via Zoom/Skype), by uploading a video demonstration, or by having a private assessor assess your skills.

**Monthly payments can be made by Credit Card or Direct Debit.

For over 30-years AIPC has set the benchmark for service and support in external studies. We provide a complete external study support system that has been developed and refined over decades of research and continual student feedback.

Unlimited access to the Institutes Toll Free 1300 Study Assistance Line, 9am to 5pm EST Monday to Friday.

The structure of the Diploma of Community Services ensures you graduate with sufficient practical skill so you can apply your knowledge with confidence.

Students can elect to complete the practical components through various means, such as a one-on-one or small group session with a private assessor. We have private assessors in numerous regional areas across Australia.

Students can also complete their practical components by video recording a demonstration of their skills. We have guidelines available to assist students compile their recordings and develop effective role plays to demonstrate their skills.

The Institute website is an extremely helpful study resource. Via the website you can access My.AIPC which is your link to numerous study support and e-learning functions. You can:

  • Download electronic versions of your workbooks,
  • Complete your activities and upload for marking,
  • Contact an Online Education Adviser for study assistance,
  • Access the Knowledge Base, a massive database of the most commonly asked academic questions, categorised for particular subjects, activities and concepts,
  • See when seminars are available in your area,
  • Plus much more.

Ready to start?

Applying is easy using our simple online application process.

Guarantee-Money-Back

30-Day Money Back Guarantee

If you're not satisfied we'll give you your money back.


Zero Risk

Your enrolment comes with a guarantee that empowers you to enrol risk-free. if, for any reason whatsoever you decide you do not want to proceed with your course within 30-day, we will give you a 100%, no questions asked, money back guarantee.

Request a Course Guide

Please complete this form and we will respond within 24 working hours.